payment and shipping

Payment and shipping

The following conditions apply:

Delivery is made within Germany and to the following countries: EU, Switzerland, Norway, Great Britain, Australia, Canada, China, Hong Kong, Japan, Korea ( Republic of Korea), Kuwait, Macao, Mexico, Morocco, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United States of America.

Shipping costs (including statutory VAT)

Domestic deliveries (Germany): 

We do not charge shipping costs.

International deliveries:

We calculate international shipping costs based on the order value (gross value of goods):

Shipping costs for EU countries:
Shipping costs for an order value up to €25,000.00 = €89.00
Shipping costs for an order value over €25,000.00 = €180.00


Shipping costs to Switzerland, Great Britain and Norway:
Shipping costs for an order value up to €5,000.00 = €189.00 net
Shipping costs for an order value over €5,000.00 up to €10,000.00 = €219.00 net
Shipping costs for an order value over €10,000.00 = €350.00 net


Shipping costs for Australia, Canada, China, Hong Kong, Japan, Korea ( Republic of Korea), Kuwait, Macao, Mexico, Morocco, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United States of America:
Shipping costs for an order value up to €25,000.00 = €289.00 net
Shipping costs for an order value over €25,000.00 = €289.00 net

Delivery times

Unless otherwise stated in the respective offer, goods are delivered within Germany within 3 - 5 business days, and international deliveries within 5 - 7 business days after the contract is concluded (for advance payment agreed upon, after your payment instruction).
Please note that no deliveries are made on Sundays or public holidays.
If you order items with different delivery times, we will ship the goods in a single shipment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Accepted payment methods

-  Payment in advance by bank transfer
-  Credit card
-  Payment on collection
-  Payment via escrow account
-  Klarna
-  Apple Pay, Google Pay

If you have any questions, you can find our contact details in the legal notice.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payments are made to Klarna:

• Invoice: Payment is due within 30 days of shipment of the goods/ticket or, for other services, of the service being provided. The invoice terms for purchases on account for deliveries to Germany are available at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
• Installment payment: With Klarna’s financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the other conditions specified at checkout. Each installment is due at the end of the month after Klarna sends you a monthly invoice. You can find further information about installment payments, including the General Terms and Conditions and the European Standard Information on Consumer Credit, here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
• Sofort: The amount will be debited from your account immediately after you place your order.
• Direct debit: The amount will be debited after the goods have been shipped. You will be notified of the date by email. (Please list only payment methods that you offer here.)

Using the invoice, installment payment and direct debit payment methods requires a positive credit check. Accordingly, when processing your purchase and the purchase agreement, we forward your data to Klarna for address and credit checks. Please understand that we can offer you only those payment methods that are permitted based on the results of the credit check. You can find further information and Klarna’s terms of use for Germany here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. You can find general information about Klarna here: www.klarna.com. Klarna processes your personal data in accordance with applicable data protection regulations and as described in Klarna’s privacy policy for Germany/Austria.

You can pay with Google Pay during checkout. To do so, you must confirm the payment using the “Google Pay” mobile app on a supported device and complete the verification steps. Google Pay uses the payment details you have stored in the app for the transaction. For more information, visit https://support.google.com/pay/merchants/answer/6345242?hl=de

You can pay with Apple Pay during checkout. To do so, you must confirm the payment using the “Apple Pay” service on a supported Apple device and complete the verification steps. Apple Pay uses the payment details you have stored in the Apple Wallet app for the transaction. For more information, visit https://support.apple.com/de-de/HT201469

In cooperation with Shopify Payments, we offer the following payment methods:

- Visa, Mastercard, American Express and Maestro debit and credit cards
- Klarna invoice